As part of major improvements to our heritage building, the National Library is replacing elements of the heating, ventilation and air-conditioning system. Access to parts of our collection will be temporarily impacted from June 2022 to November 2023.
The improvements will take place on a rolling basis. Different collection storage areas will be impacted at different times.
Library visitors should continue to request collection deliveries to the Reading Rooms as usual. If an item cannot be delivered, this information will be included on the catalogue record where possible.
If you are visiting the Library for research, or you would like to know more about the availability of specific collection items, please contact our Ask a Librarian service.
Keep reading for more information and some answers to commonly asked questions.
Why does the building work impact collection deliveries?
Required upgrades to the air-conditioning system are taking place throughout the building, including in dedicated collection storage areas. We’re implementing protections to make sure that our material is safe. These protections mean that Library staff are unable to access some items.
How will I know if the material I want is available?
The status of items is listed in the catalogue under the 'Get this' tab. If you attempt to request an item through the catalogue, and the 'request' button is greyed out, then that item is not currently available.
For serial publications, like magazines and journals, the 'request' button will still be active. If the volume you have requested is available, it will be retrieved.
The schedule for closures may change at short notice. You should always check availability close to the date of your visit. Check our collection delivery times before making your request.
If I’ve requested something that is unavailable, how will the Library inform me that my request can’t be fulfilled?
We’ll do our best to ensure the catalogue records are kept up to date but the schedule for closures may change at short notice. If your requested item is unavailable, you will be notified via your catalogue account. Please login to your account to check the status of your requests.
When will my requested material become available again?
Building works will occur in different areas of the Library at different times from June 2022 to November 2023. Some collections are spread across more than one storage area.
The first stage of upgrades will be completed in November 2022. You can check back again then, or contact our Ask a Librarian service for more detailed information on specific items.
Can I still order copies if the material is unavailable?
We can't provide copies if the material is unavailable. If we can't fulfil your request, your Copies Direct order will be closed. You can place a new order once the material becomes available.
I'm visiting during the building works period. If I request my material before works start, can I extend the reserve period from seven days?
You can request an extension by contacting our Ask a Librarian service well ahead of your visit. Decisions will be made on a case-by-case basis depending on the timing of your visit.
The reserve period for manuscripts can’t be extended.
Can I increase the number of items I can request?
If you are visiting for a short period of time to undertake extensive research, an increase to the number of other items you can request may be possible. Contact our Ask a Librarian service well ahead of your visit for more information.
The limit on manuscripts can’t be raised.
How can I find out if you have another copy of the item I want?
The catalogue provides information on materials in different formats, locations and editions. Check the catalogue listing for your item to find out if we have another copy. You can also check whether the item is available online via eResources. Click on the 'Help' tab for more information on how to search eResources.