Manage your account

Your Trove username

Here are the guidelines for choosing your Trove username:

  • Other people can see your username
  • You can't change your username
  • Your username will appear with the content you add or correct in this system

 Make sure your username:

  • doesn't contain any spaces
  • is between 4 and 32 characters long
  • starts with a letter
  • contains only alphabetic characters, digits, fullstops and dashes
  • hasn't been used by anyone else
  • isn't offensive or in bad taste

Your Trove username and your National Library library card are not the same thing. For information about requesting a National Library card please see the information here.

Activating your Trove user profile

After filling in the sign up form, you will receive an email. You must click on the link in this email to activate your account. If you deleted, lost or never received the email, you will have to sign up with another user name. If you don’t activate your account, it will be deleted after three days.

If you have already activated your account and are having trouble logging in, try resetting your password.

Updating your Trove user profile

To change your password:

  1. click on the Login button
  2. click on the ‘forgot password’ link
  3. fill in the boxes and click ‘Begin password reset’

This will send you an email containing a link to a form that allows you to change your password.

To change your email address:

  1. Login to Trove
  2. click on 'View user profile'
  3. click on 'Change email address'
  4. enter your new email address
  5. click 'Save changes'

Your Trove username cannot be changed.

Library membership in your Trove profile

Trove has two methods of identifying that you are a member of a particular library:

  1. If you are on-site at specific libraries Trove is able to automatically identify which library you are at; and
  2. Registered users of Trove are able to select the libraries that they are a member of in their user profile.

Once you have been identified as being a member of a library, Trove will provide access options based on this information. Selecting that you are a member of a particular library in Trove does not guarantee access to resources subscribed to by the selected library.

Enabling the 'In my libraries' search limit

In order to set up a list of libraries that you have access to, you must first login or sign up to Trove. You can then set up a personal list of libraries from your profile page.

  1. login to Trove
  2. click on the button to 'View user profile'
  3. click on the 'Libraries' tab
  4. type the name of your library into the search box and click search
  5. tick the box next to the name of your library in the results list

The library will then be added to your list of libraries. You can remove a library from the list by clicking on the small cross next to its name. To access this list at any time, click on your username at the top right of any screen. Then click the 'Libraries' tab.

Once you have set up the list of libraries you have access to, use the 'In my libraries' checkbox under the search form to find only items held in your libraries. Even if you do not use this checkbox to limit your search, Trove will now tell you which search results are found in your libraries if you are logged in.

Contacting other users

Due to privacy requirements we are unable to put Trove users in contact with other users of Trove. For this reason we have implemented the Trove forum, so that users can get into contact with each other. The forum is, however, an opt-in service, and to be able to contact a user both users need to have elected to join the forum.

To check if a user has registered for the forum:

  1. click on the 'Forum' link at the top of any page in Trove
  2. click on 'Community'
  3. select 'Member list' from the drop down menu

You may then either browse or search for the user. If the user appears in this list, click their name to see their forum profile, and send them a private message. If they do not appear in this list then they have not registered for the forum.

For more information about the Trove forum, please watch the screencast or visit the forum's FAQ.

Your contributions to Trove

One of the benefits of signing up to Trove is that you can keep a record of the contributions you make. If you’re signed in when you correct the text in the digitised newspapers, add tags or comments, create lists or merge like items you’ll see that information in your user profile. Click on your name at the top right hand side of the screen. You’ll see a series of tabs including ‘Your details’, ‘Libraries’, ‘Tags’. Click on each tab to see what you’ve added. For instance, if you click on the ‘Text corrections’ tab you’ll see statistics for how many lines you’ve corrected by month and your ranking in the text correctors Hall of Fame.

Unsolicited password reset email from Trove

On a site such as Trove, it is likely that different users will select similar usernames. Sometimes people will try to log in using the incorrect username, and request a password reset for an account that is not theirs. If you receive an email about resetting your password, but did not request it, ignore the email and the request will lapse in three days.

To ensure that your account is safe, put in a password reset request yourself, and follow the instructions in the new email.